Premium Air Systems - Air Conditioning & Heating

Our Support Policy

We are an HVAC company that sends booking reminders leading up to scheduled appointments.
We send our customers reoccurring service reminders based on their membership subscription.
Some of these messages will be automated.

Some text messages will be a direct reply from our office staff.
For example:
1. If a client is signed up for a Bi-Annual Membership, we send the client reminders to book their Maintenance visit.
2. We also send other messages to our customers like replies to appointment change request and occasional promotional messages informing them of new products and services we may offer.

SMS Out-In

Receiving Communications Text Messages From us is a Simple Step Away

Text the word "START" to any of our phone numbers associated to a campaign
For Reoccurring Service CampaignsPremiumAirSystems.com.
For Appointment Reminders
For Technician Tracking Link
To receive an service review link

SMS Opt-Out

Text "Stop" to Any of Our Phone Numbers Associated to a Campaign
As Easy AS That!
If you Opted out by accident, simply Text "START" to enroll again.

SMS

Terms of Use:

A. Your carrier's standard messaging rates apply to your entry or submission message, our confirmation and all subsequent SMS correspondence. Premium Air Systems does not charge for any content however downloadable content may incur additional charges from your cell phone provider. Please contact your wireless carrier for information about your messaging plan. Your carrier may impose message or charge limitations on your account that are outside our control. All charges are billed by and payable to your mobile service provider.

B. By subscribing to Maintenance Reminder messages to phone number (818) 473-0344, you consent to receiving reoccurring SMS messages using automated technology. Messages from Phone Number (818) 473-0344 may include offers from us, our affiliates and partners. You can unsubscribe at any time from all messages by sending STOP to (818) 473-0344. Your consent to receive text messages from (818) 473-0344 is not required to make a purchase.

C. By Texting START (818) 473-0140 you may choose to communicate with our office staff via SMS. By doing so, you consent to receiving one or more messages in reply from us for any messages you send to Phone Number (818) 473-0140 as part of the customer experience. You can unsubscribe at any time from all messages by sending STOP to (818) 473-0140.

D. By subscribing to our service request tracking messages on (818) 473-0140, you consent to receiving up to 6 SMS messages per service request using automated technology. You also consent to receive messages in reply from us for any messages you may send to us on phone number (818) 473-0140. You can unsubscribe at any time from all tracking messages on this phone number by sending STOP to (818) 473-0140.

E. You represent that you are the owner or authorized user of the wireless device you use to subscribe for the service, and that you are authorized to approve the applicable charges.

F. We will not be liable for any delays or failures in your receipt of any SMS messages as delivery is subject to effective transmission from your network operator and processing by your mobile device. SMS message services are provided on an AS IS, AS AVAILABLE basis.

G. Data obtained from you in connection with this SMS service may include your cell phone number, your carrier's name, and the date, time and content of your messages and other information that you may provide. We may use this information to contact you and to provide the services you request from us, and to otherwise operate, develop and improve the service. Your wireless carrier and other service providers may also collect data about your SMS usage, and their practices are governed by their own policies. We will only use information you provide to the service to transmit your text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the service, you agree to provide accurate, complete, and true information.

H. The service and the content and materials received through the service are proprietary to us or our licensors, and is for your personal, non-commercial use only. You shall not damage, impair, interfere with or disrupt the service or its functionality.

I. The service is available only in the United States.

J. We reserve the right to alter charges and/or these terms and conditions from time to time. We may suspend or terminate the service to you if we believe you are in breach of our terms and conditions. Your service is also subject to termination in the event that your wireless service terminates or lapses. We may discontinue the service at any time.

K. If you have any questions, email us at: Admin@PremiumAirSystems.com

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